Crescent Garden Web Store Shipping Policy

How much is shipping to the United States and Canada?

Orders over $99.00 USD ship for free in the contiguous United States and Canada.

The following shipping fees apply to orders under $99.00 USD:

United States: For orders up to $99.00 USD, a $17.99 USD shipping fee applies. For orders to Alaska, Hawaii, or US territories, please contact us for a shipping quote.

Canada: For orders up to $99.00 USD, a $19.99 USD shipping fee applies.

When will my order ship out?

Once you place your order our team will start processing immediately. Orders are shipped Monday through Friday. We do not ship on national or local holidays.

How long is delivery within the contiguous United States?

Delivery within the contiguous United States is between 4-10 working days.

How long is delivery to Canada?

Shipping to Canada may take 5-10 days for delivery.

When do I receive the tracking number?

You will receive shipment confirmation with tracking number as soon as the order ships from our warehouse.

What is the Ship Method used?

We use premium carriers, like FedEx and UPS, to ship most orders. However, depending on the order size, we may also use freight delivery services. Read more about Oversized Shipping here.

Do you offer Expedited shipping?

We do not offer expedited shipping on the website; however, you can contact us if you require something special and we can try and accommodate. There may be additional charges associated with the request.

Changes to Ship Address?

All orders are shipped to the address provided by the customer at checkout. If you need to make a change to a shipping/delivery address, contact us immediately. Please note that we cannot be held responsible for packages delivered to incorrect addresses.

Do you ship internationally?

Our shipping policy only accommodates shipments within the contiguous United States and Canada. However, if you require shipping to Alaska, Hawaii, or US territories, please contact us for a quote.

If you have any questions about our shipping methods or your order, please contact us.